Alert Notifications

Charleston, W.VA.

West Virginia American Water has lifted a boil water advisory for customers of the Tornado area along Greenview Road, Angel Fork, Smith Creek Road and Falls Creek Road. The advisory was issued Sunday for these areas after a water main break caused a water service disruption.

Results of water quality testing have confirmed that water quality meets drinking water standards, and there is no further need to boil water prior to consumption. West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area listed above.

For more information, contact West Virginia American Water’s customer service center at 800.685.8660.

West Virginia American Water is the largest investor-owned water utility in the state, providing high-quality and reliable water services to more than 581,000 people. West Virginia American Water is a wholly-owned subsidiary of American Water (NYSE: AWK). Founded in 1886, American Water is the largest investor-owned U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs nearly 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 15.6 million people in 32 states and Ontario, Canada.

Zip Codes Affected:

Contact Information:
Name: Customer Service
Company: West Virginia American Water
Phone: 800.685.8660
Alt. Phone: N/A

Secondary Contact Information:
Name: N/A
Company: N/A
Phone: N/A
Alt. Phone: N/A